Returns & Exchanges
At Pure Living Space, we want you to be completely satisfied with your purchase for a healthier home. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the items in their original, unused condition and include all original packaging, manuals, and accessories to ensure a smooth processing experience.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing